Premium King Suite
- 1 King-size bed
Hotel · Hanoi · Ha Noi Municipality
Sheraton Hanoi West
A five-star stay in Hanoi's West business district, with a pool, spa, and easy access to the city centre.
- Outdoor pool and spa
- Free Wi-Fi in rooms
- Paid airport shuttle
8.7
Great
139 reviews
Booking.com 8.7 · 139 reviews
About
Sheraton Hanoi West
Sheraton Hanoi West sits in the Tu Liem district, a business-focused area of Hanoi. The hotel is about 3.2 km from the Vietnam National Convention Centre and offers car rental for guests. It's a property that blends the practicality of a business hotel with the comfort of a resort-style stay.
The hotel has a range of facilities: an outdoor swimming pool, a spa with massage and treatment rooms, a fitness centre, and several dining options including a restaurant, a poolside snack bar, and a coffee shop. There's also a garden area with BBQ facilities. Guests can use the business centre and meeting rooms, and the 24-hour reception, express check-in/out, and currency exchange make arrival and departure smooth.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Staff service is consistently praised — Guests frequently mention the friendly, helpful and professional attitude of the team, from check-in to the restaurant.
- Well-regarded facilities — The outdoor pool, spa, fitness centre and garden with BBQ areas are called out as highlights, adding to the comfort of the stay.
- Comfortable and modern rooms — Rooms are described as spacious, clean, and well-decorated, with comfortable beds and effective air conditioning.
- Dining options earn good feedback — The breakfast buffet is repeatedly praised for its variety and quality, and the restaurant serves both traditional and international dishes.
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Worth weighing
3 to weigh- Not in the city centre — The hotel is in a business district on the western side of Hanoi, so reaching the Old Quarter and main sights takes a taxi ride of 30-40 minutes.
- Location may feel isolated — The area is calm and quiet, but some guests note limited options for shopping and dining within walking distance, though a supermarket is nearby.
- Limited weekend transport — A shuttle bus to the city centre runs only on weekends, so on other days guests rely on taxis or car rental.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premium Suite
- 1 King-size bed
Club Club Level King Room
- 1 King-size bed
Club King Studio
- 1 King-size bed
Premier Twin Room
- 2 Single beds,1 King-size bed
One-Bedroom King Suite
- 1 King-size bed
One-Bedroom Suite
- 1 King-size bed and 1 Sofa bed,1 King-size bed
Deluxe Twin Room
- 2 Single beds,1 King-size bed
Executive Club Level King Suite
- 1 King-size bed
Presidential Club Level King Suite
- 1 King-size bed
Club Level King Room
- 1 King-size bed,2 Single beds
- City view
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Paid airport shuttle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Room Features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Terrace
- Dining table
- Ironing facilities
- Washing machine
- Free toiletries
- Electric kettle
- Flat-screen TV
- Parquet floor
Food & Drink
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
- BBQ facilities
Pool & Wellness
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Children's pool
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
- Children's buffet
Sports & Recreation
- Fitness centre
- Golf course
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 139 reviews
Booking.com · 8.7 · 139 reviews
8.7Verified guest“The gym and pool were well-maintained and relaxing after a day of meetings. There's a supermarket nearby and a weekend shuttle to main sites.”
8.7Verified guest“Rooms were modern and the service was good.”
8.7Verified guest“The buffet breakfast in the restaurant was a highlight. Staff were efficient, beds were comfortable, and Hoan Kiem Lake and other tourist spots were close. The flat-screen TV and bed were nice extras.”
8.7Verified guest“We had a great stay. Staff were professional throughout. The room was comfortable, clean, and had a great view. The bathroom was well-equipped with a large bathtub. Breakfast was delicious with lots of options and good coffee.”
8.7Verified guest“Staff were very friendly, nothing was too much trouble. Food and beverage selection was excellent. Great value for money and within 40 minutes of the airport.”
8.7Verified guest“Staff were polite and helpful. My room was big.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Vietnam National Convention Centre: About 3.2 km away, a short drive from the hotel.
Hanoi City Centre: The Old Quarter and Hoan Kiem Lake are reachable by taxi in 30-40 minutes, or by the weekend shuttle.
Airport: The hotel is within 40 minutes of the international airport.
36 Le Duc Tho St, Tu Liem Dist, 36 24, Hanoi, Ha Noi Municipality, 10000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 500 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking for guests.
Are pets allowed?
Yes, pets are allowed at the hotel.
Does the hotel provide airport transportation?
Yes, there is a paid airport shuttle service.
Are there facilities for disabled guests?
Yes, the hotel has rooms and facilities for disabled guests, including wheelchair access and disabled bathrooms.
What dining options are available on site?
The hotel has a restaurant, a poolside snack bar, a snack bar, and a coffee shop. Breakfast is served as a buffet.
The bottom line
Sheraton Hanoi West is a solid choice for business travellers and anyone wanting a calm, well-equipped base away from the Old Quarter's bustle. The staff and facilities are its strongest assets, and the trade-off is the location.
8.7A reliable, comfortable stay in West Hanoi, if you don't mind the distance from the centre.
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